Dispatch & Delivery Times
All online orders placed Monday - Friday will be dispatched within 1 working day, by DPD or Royal Mail. Orders placed before 12 noon Monday to Friday will be dispatched the same day.
FREE UK Mainland Delivery
All UK Mainland orders (not including Customised kit) will be delivered FREE of charge.
Delivery for Custom Kit is £5 per order, or FREE when you spend over £150. Clubs also have the option of sending all members orders of customised kit to a single address, for distribution to different members by the club themselves, this is FREE of charge. Please login and check your Club Shop page for more details.
UK Mainland EXCLUDES the following locations:
- Channel Islands
- Guernsey
- Isle of Man
- Isle of Wight
- Jersey
- Scilly Islands
- Scotland (AB31-55, AB41-54, IV (all), PA20-78, PH15-18, PH32-33, PH45-48, PH49-99, ZE (all) )
- Scottish Highlands (AB36-38, AB55-56, FK17-21, IV1-19, IV52-54, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50)
- Scottish Islands (HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3)
- Northern Ireland
If you would like to make a purchase and your delivery address is one of the above locations, or you are an International customer, please contact us for a delivery quote.
Exchanges & Refunds
If you have changed your mind you can return items from your order (new and un-used) to us at the address below for an exchange or refund within 30 days of delivery.
Chicken CycleKit Limited
Unit B2
Cherrycourt Way
Leighton Buzzard
Bedfordshire
LU7 4UH
United Kingdom
My item arrived damaged, what should I do?
In the unfortunate event that your item arrives damaged please contact us immediately, so we can get this resolved quickly for you. Please retain all packaging and make sure to get in contact within 24 hours of receipt of your order.
If you receive your delivery and the outer packaging is damaged you should sign for it as such.
What's the small print?
We reserve the right to refuse a return and refund under this policy in the event we inspect the products and observe any of the following:
- The products have been returned to us in an unsaleable condition
- The products appear to have been deliberately damaged
- The product has been modified from the original specification in which it was supplied